TMS/TCMS Suggestion Box

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  1. 4 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Seperating Group/Subgroup Permissions

      With the way permissions are set up right now, the permission to create groups/subgroups and register people for groups/subgroups are in the same catagory. This does not work well for our facility and our front desk workers. I would really appreciate seperating these permissions so front desk workers could only register for groups/subgroups and managers could register as well as create/edit. Thanks!

      5 votes
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        0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
      • Have digital signatures for packages not just memberships. We have packages we want signatures on..

        We have $8,000.00 dollar packages and we have to make our own signature spots on the agreements, but a membership has these digitally stored signatures.. Our packages are much more value to us that we want these digital signatures also so we don't have to store a paper agreement..

        7 votes
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          0 comments  ·  Account Administration  ·  Flag idea as inappropriate…  ·  Admin →
        • hide pay rate on time clock screen

          We've had a number of issues where people's pay rates are now public knowledge because they are so visible on the time clock screen when they clock in and out. Someone just needs to be able to glance at the screen over someone's shoulder to see. It would be great to have these removed from view.

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Cage availability

            The process of making things available and unavailable takes way too much time. Why can we not chose to make all hours of operation available, and at close make it unavailable.

            7 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 7 votes
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                0 comments  ·  Account Administration  ·  Flag idea as inappropriate…  ·  Admin →
              • 3 votes
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                  0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
                • display billed to info on invoices tab

                  When prompted for applying payments, all invoices are listed and there is both an invoiced to and billed to column. It is very helpful to see the billed to column because we have a lot of memberships that are set up for different families, but billed back to one person or entity. It wold make life a lot easier if we could easily get to a specific member's invoice from the invoice screen in this case...while I'm thinking about it, this billed to info would also be helpful if it was displayed on the statement - this way we could…

                  2 votes
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                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • See the detail for the Membership Overview report including contact data

                    Would like to be able to see the detail which makes up the Membership Overview Report including the amount paid by each member under their membership. Would be helpful when sending out letters to increase rates.

                    2 votes
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                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                    • When a client books an appointment online, the time length should change on the schedule to reflect

                      We have appointments for 30 minutes, 60 minutes, and 90 minutes. When the client books online for a 90 minute appointment, the scheduler should automatically account for that. The same should be done for a 30 minute & 60 minute appointment. I'm wasting lots of time going in and re-doing the schedule to reflect the online appointments.

                      3 votes
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                        0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                      • Point of Sale Product Options

                        When selling items from the Point of Sale, it would be convenient if I could choose the options for the item as well.

                        For example, when selling a T-Shirt I could just select "Shirt" and then get prompted to pick the size and pattern. Or when selling a shake, I could pick the size and flavor.

                        4 votes
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                          0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
                        • adding email to client could be greatly improved

                          1. I went to Admin / View Clients / Add Client button.
                          2. I entered first name, last name, email address.
                          3. Click Add button at top of screen
                          4. Client is added but email is now blank.

                          What the?

                          Now enter email again. Click Add button next to email field.
                          email address now appears with Pending label.
                          Under it is a little text "Email changes are not recorded until you save the client".

                          So, have my email changes been recorded at this point or not? Not a very good user interface experience, in my opinion.

                          0 votes
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                            0 comments  ·  Customer Administration  ·  Flag idea as inappropriate…  ·  Admin →
                          • Be able to run retention reports based on venue.

                            Would like to be able to track retention based on venue. We have clients sign up by venue such semi-private training, or adult functional fitness class.

                            0 votes
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                              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • task list should reflect tasks which have not been completed, it is ridiculous for it to also include completed tasks - useless function

                              remove completed tasks from task list - so that the task list becomes a "live" function not a redundant one

                              1 vote
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                                0 comments  ·  Account Administration  ·  Flag idea as inappropriate…  ·  Admin →
                              • Restriction on packages - New Customers only, One time only

                                I want to post a package and only allow new customers to purchase it. When an existing customer tries they will be turned down.

                                1 vote
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                                  0 comments  ·  Customer Administration  ·  Flag idea as inappropriate…  ·  Admin →
                                • 3 votes
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                                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow day to start/end at a time other than 12am. We have items that start before 12am & end after 12am. Lack of this is very painful.

                                    We have to go through all kinds of gyrations to deal with this. The main need is to be able to see the bookings clearly on the schedule. Reporting, accounting etc does NOT need to be aligned.

                                    1 vote
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                                      0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Remove repetitive prompts

                                      When I create a session, my standard session time is 30 minutes. When I change to a reservation type that is a different session length, I receive a prompt that tells me that the time has been changed. It would be great if I could remove this reminder as it is not necessary anymore to me. Something like a 'Don't remind me again' checkbox would be helpful.

                                      3 votes
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                                        0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Archive old packages plans

                                        We have so many old packages that It's sometimes cummbersome to set up a new package for someone. I do not want to have to go through pages to find what I'm Iooking for.

                                        1 vote
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                                          0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Have EZFacility and EZSchedule communicate. Right now you do a schedule and it can override a rental or party.

                                          You need to get EZLeagues and EZFacility to communicate. Right now the way it is if someone has booked out rentals in advance and you do a schedule it's too easy to override the rental and double book.

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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