TMS/TCMS Suggestion Box

Thank you for your participation! Your continuing support and feedback is a vital force that helps shape EZ Facility into an ever more powerful tool for managing your business.

The suggestions made here are all read by our engineering team. We also encourage you to use this opportunity to vote for the smart ideas that would benefit everyone. Worthy suggestions with popular support will receive extra consideration and guide the direction of our future development plans.

I would like to suggest ...

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  1. NOT A DUPLICATE CLIENT BUTTON

    We have a list of people that are classed as a possible duplicated client. if they are not actually a duplicate, I would like an option to take them off the list (even if temporary) so we can start to sort out the duplicated client issue. with out scrolling through the list of clients that are not actually duplicates.

    3 votes
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      0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
    • Family Members - linking payments

      If a parent pays for their children's lessons in one cheque or a lump sum cash. The system should recognise that they have over paid on one child and then it should ask if your want to apply the rest of the payment to their other children.

      3 votes
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        0 comments  ·  Account Administration  ·  Flag idea as inappropriate…  ·  Admin →
      • Expiry date for PT and class packages to be shown on the invoice.

        We have had a few complaints from clients regarding the fact that they cant see when their package expires. On the back of this we have had to extend their packages which is costly to the business. I was wondering if their expiry date could appear maybe on their invoice? Or somewhere

        1 vote
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          0 comments  ·  Customer Administration  ·  Flag idea as inappropriate…  ·  Admin →
        • A search feature that would enable finding available times for a specific date range.

          Report would have Start Date & End Date, the option to select one or more days of the week and the time frame you are interested in.

          1 vote
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            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • on self service site users cant edit their contact information

            user to be able to update their own information

            1 vote
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              0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
            • Please design a Deposit report that groups deposits by day. I hate having to pull a report for each day and build my own reports.

              PLEASE design a deposit report that shows daily deposits over time...week/month/whatever I want.

              1 vote
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                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
              • Customers phone numbers to appear on the reports sheet

                It would be handy if Customers phone numbers appeared on the report sheet.

                1 vote
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                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Customer Administration  ·  Flag idea as inappropriate…  ·  Admin →
                  • the ability to create profiles of our staff

                    a tab to create staff profiles with personal information and credentials with expiration dates where we can be notified 30 days before they run out. also have this information only accessible to certain staff members so not all that use EZ can view it.

                    4 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow Family members to Purchase Sessions and apply them to everyone in their Self-Service Account

                      We have grouped a couple of families under one self service account. If the parent purchases 3 packages hoping to apply it to themselves and their two kids, the package is only available under the parents name and cannot be applied to the two children. This means they have to purchase another two packages for the one session unless you go behind the scenes and share them. Please allow us to set it so that packages may be shared among grouped customers.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Have an option for one individual to book multiple slots within one session

                        Many of our customers want to book a friend or family member from out of town for a session and that individual has no use for a self service account. They purchase two packages, but are unable to reserve two spots. Please add this option.

                        1 vote
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                          0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add a PDF document to the emails

                          It would be great to have the ability to add a PDF document to any email that you send.

                          15 votes
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                            0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                          • Please add another notification sound to differentiate between invalid membership and scan not recognized

                            We have everyone scan in whether they are a member or not. The sound is the same for non-members or unpaid membership as it is if their fingerprint doesn't scan at all. Therefore, people cannot tell if their scan actually read or if there is a problem, so they keep trying to scan over and over again.

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Display the day of the week when printing a client's schedule of bookings.

                              Display the day of the week when printing a client's schedule of bookings.

                              4 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Put a time stamp on changes in EZ Facility

                                When making changes to games or rentals on EZ Facility, there should be a time and date stamp of when the changes occurred.

                                4 votes
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                                  0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
                                • Easier phone or text messages to customers to confirm appointments

                                  I would like a simple way to send appointment confirmations by just entering the phone number in some sort of check box

                                  1 vote
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                                    0 comments  ·  Customer Administration  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Separate Privileges for creating reservations and editing reservations

                                    I want my staff to be able to schedule on the day of only and I want them to be able to create reservation but not be able to edit the space.

                                    2 votes
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                                      0 comments  ·  Account Administration  ·  Flag idea as inappropriate…  ·  Admin →
                                    • I would like to suggest for the log on to be the same but log off to be control by the user, as its such a wasting of time.

                                      log off to be manual, not automatic, I spend so much time, losing the already written tasks and, also log in on 50 times per day.
                                      This need to somehow improve soon. Thanks

                                      5 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • the ability to cancel a check in when done in error

                                        Our facility does a manual check in and sometimes the wrong member is selected in the drop down list. We need to be able to delete the wrong entry. Such errors affect the attendance report as well as the individual member information (fees charged, attendance, etc.)

                                        1 vote
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                                          0 comments  ·  Customer Administration  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Regarding "Recent Check-In's" and "Show Check-Ins" Option

                                          Please provide at least one more option between 1 hour and 24 hours. It would be faster for the program to build the list and also would be faster to review the list.

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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