TMS/TCMS Suggestion Box

Thank you for your participation! Your continuing support and feedback is a vital force that helps shape EZ Facility into an ever more powerful tool for managing your business.

The suggestions made here are all read by our engineering team. We also encourage you to use this opportunity to vote for the smart ideas that would benefit everyone. Worthy suggestions with popular support will receive extra consideration and guide the direction of our future development plans.

I would like to suggest ...

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  1. Getting your POS software to run on Android

    It's ridiculous that you don't have POS available to non-windows systems. I'm considering cancelling my new subscription with you over this.

    1 vote
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      0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
    • Guest Passes

      We would like to be able to assign guest passes to our members and have a way to record how many have been used in their account. I would also be awesome if that member could see how many they have remaining in their self service login.

      1 vote
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        0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
      • expired members

        have system give members a 5 day and down alert when there membership expires

        1 vote
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          0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
        • POS Next Dollar Button

          It would be nice if in POS there was a "Next Dollar" button, so rather than having to enter the amount each time, the employee could hit that button. It would make things a lot quicker. EX: so if the total was $2.50 and the Customer gave you $3.00 instead of entering the $3.00 you would just hit the next dollar button.

          3 votes
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            0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
          • Automatic Emails

            Desperately need to add automatic emails to clients under various circumstances. DO NOT use third party as you did with smartwaiver which increases our cost to efficiently use EX Facility. You guys have made some good improvements recently, this would be a highly valuable one and would help you stand out vs competition.

            (i.e. session reminder, no-show's for classes, birthdays, missed or declined payments, low checkin usage, etc)

            15 votes
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              1 comment  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
            • Making Assessments Viewable to the Clients

              I would like for my clients to be able to view assessments on their self service profile. With many clients it is nearly impossible to keep them updated on their growth each week, month, etc.

              I will be posting everyday until this is resolved. Thanks in Advance.

              Day 1 - TLA

              6 votes
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                0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
              • Figure a way to allow QB desktop users to upload revenue reports into QB just like you have for QB Online

                Our internet is notoriously unreliable and the owner does not want to move to QB Online as a result. I have asked before for a way to upload the csv version of the Revenue Report (charges and payments) to be able to be uploaded to QB for those of us using the desktop version. I am unclear as to why it is more complex that QB Online and why those of us using the desktop version are not being considered in this update/upgrade?

                1 vote
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                  0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                • Ability to add a coach to a subgroup

                  For our youth soccer leagues, we have coaches that we would like to be able to add to a subgroup. Similar to adding a captain, however the coach would not show up on the roster/game card and would not be able to add registrants. This way the coach would be included in all email exchanges, and they would be able to view their team lists via a roster link.

                  3 votes
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                    0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                  • There's 85 pages of suggestions. I wonder if any of them get resolved?

                    Is there a way to find out if any of the suggestions get resolved?

                    1 vote
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                      0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                    • Adding "NOT" as an option for email filters

                      The email system currently has AND and OR as email filter options. I would like to be able to exclude a group from an email. There's an option to exclude a category, but as currently each client can only have one category, it's not very flexible. Basically, I want to be able to email people who have NOT yet signed up for an activity or who do not meet a particular filter option. The purpose is for recruiting people into new activities.

                      3 votes
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                        0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                      • Check in doesnt sign itself out

                        The check in always times out. Someone always has to be at the computer this way

                        1 vote
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                          0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                        • a method for group registrations to be open to a specific age range only

                          When I set up group registrations, I'd like to be able to select an age range that is appropriate. If the members birthday does not comply with the age range, then an error message would notify the client that they need choose another group.

                          1 vote
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                            0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                          • navigating between months - don't switch days

                            When in the month mode in calendars - when switching between months, keep the day of the week the same. expample: today I switched from Mondays in November to December and the day of the week switched from Monday to Thursday. Should stay the same

                            14 votes
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                              2 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                            • NOT A DUPLICATE CLIENT BUTTON

                              We have a list of people that are classed as a possible duplicated client. if they are not actually a duplicate, I would like an option to take them off the list (even if temporary) so we can start to sort out the duplicated client issue. with out scrolling through the list of clients that are not actually duplicates.

                              3 votes
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                                0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add a PDF document to the emails

                                It would be great to have the ability to add a PDF document to any email that you send.

                                15 votes
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                                  0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                                • Invoice and Receipts Improvement

                                  Please include the item quantity, itemized discounts, subtotals, and final amounts on invoices and receipts.

                                  3 votes
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                                    0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                                  • To be able to see availabilty

                                    My customers this season are upset & complaining that they can not see what is available before buying. This new update on the website is not user friendly. I don't use it much, only to help customers navigate, but even I agree it sucks. The improvement this season, however, is the ability to put all your purchases in a cart & pay for them all at once.

                                    1 vote
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                                      0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Step by step instructions on how to buy and schedule a class in Self-Service for clients

                                      In self-service, when the clients want to book a session, they sometimes do not know that they have to go back and book the session with the package that they just purchased. There should be some direction or prompt to do so whenever the client purchases a package to let them know they still have to book the session.

                                      5 votes
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                                        0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                                      • We are a shooting range - add CSS to form for customization.

                                        As a High End Shooting Club in California, a very litigious state. I would like to be able to create a contract and Release of Liability form using the client information by auto populating with CSS within the form.

                                        1 vote
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                                          0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add the ability to automatically sell/include a membership plan as part of an OLR

                                          Add the ability to select a membership plan to be automatically sold/applied as part of an online registration. Eg when a client signs up for a 12-week program/course they get membership included. The system would automatically sell them a pre-selected membership package upon submission of the registration.

                                          3 votes
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                                            0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
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