TMS/TCMS Suggestion Box

Thank you for your participation! Your continuing support and feedback is a vital force that helps shape EZ Facility into an ever more powerful tool for managing your business.

The suggestions made here are all read by our engineering team. We also encourage you to use this opportunity to vote for the smart ideas that would benefit everyone. Worthy suggestions with popular support will receive extra consideration and guide the direction of our future development plans.

I would like to suggest ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Allowing Self Service login to Muliple Locations

    It would be great if customers could have access to multiple locations when using the online booking portal. Currently clients can only be assigned to one location (need separate accounts for each location)

    1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
    • 3 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        1 comment  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
      • Have the ability to change the name of Registrations in the Self-Service portal

        With the new update and Groups being added to the Self-Service portal, could we possibly have the option to change the name of Registrations? Much like how we can change the name of Rentals and Sessions on the Self-Service site.

        7 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
        • Ability to Claim Family Members in Self-Service

          Add the ability for a parent to claim their children in the Self-Service account. The only way for them to manage their family from one account is if we go through the painful process on the back end. If there were a way for them to enter validation information and add their children to their account it would make the booking sessions process much easier for us as many families attend sessions together.

          15 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow ability to set WEEK VIEW instead of month view on calendar

            Allow ability to set default view of calendar on self-service to be WEEK VIEW rather than month view. This would allow clients to see the entire list of sessions for the day instead of the list being cut off with "see more".

            3 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
            • Changing "Team Name" in new Self Service site

              I'd like to be able to change the "Team Name" under the "Basic" information form. Probably would be easiest to just make it the Subgroup name but wouldn't mind if it was an editable feature for each type of registration.

              3 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
              • Purchases made through "book sessions" should actually book the client in that session.

                When a client clicks on a specific class in "Book Sessions", it leads them to believe they are BOOKING THAT SESSION. Now the nice thing is that if they have not already purchased a package, they have the option to BUY through the window that has popped up when they clicked on a specific class. By clicking on BUY in the specific class window, it makes them think they are buying a package to book that specific session. They do not intuitively know that they have to go back to "book sessions" and click on that class again to book…

                16 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  1 comment  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                • on self service site users cant edit their contact information

                  user to be able to update their own information

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                  • Have an option for one individual to book multiple slots within one session

                    Many of our customers want to book a friend or family member from out of town for a session and that individual has no use for a self service account. They purchase two packages, but are unable to reserve two spots. Please add this option.

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                    • Self Service Session Filter

                      This is not a new idea, but needs more attention.
                      The new self service session booking calendar needs a session filter option. Customers should be able to choose from the amenities we have chosen to sell online. A lot of our online customers get lost looking for items because the days are PACKED with sessions, burying what they are looking for in the list. They have to click "View More" on every single day to find lessons.

                      6 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        1 comment  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                      • 6 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                        • Automatically email a customer once they have registered with the business through self-service

                          Automatically email a customer once they have registered with the business through self-service

                          5 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            1 comment  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                          • IP address restrictions

                            limit the availability of IP addressable logins to specific machines/computers, this would increase the security of the system as at the moment you cannot stop anyone logging in from home or at a competitors premises!!.
                            Users require rights when on site not at home/competitors, if they do require access then IP addresses can be added to the system. As the system isn't very secure !! , This isn't a unreasonable request to make the system secure.

                            3 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              1 comment  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                            • Automatically load OLR Form when only one registration type

                              Is there a way to automatically load the registration form on OLR when there is only one registration type available? Clients are confused as to where to enter their details on the registration page as the form fields do not load until the radio button is clicked.

                              3 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                                • Change the wording onEmail verification

                                  The new email verification process is misleading. Session reminders and Credit Card expiration are automatically checked while Email Campaigns is further down the page and unchecked.

                                  We do not use the "Session Reminders" feature. We do however email individual groups regarding important first day information and/ or event cancellations. We are required to do this through your "email campaigns" feature. The new process for verifying email addresses leads people to uncheck what seems to imply spam, and check what seems to imply class or session specific information when in actuality, they will never receive emails from us.

                                  Please at least…

                                  4 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                                    • tournament sort

                                      Allow tournaments and leagues on public views and iFrames to be sorted with an option of Start Date. The current sorting in confusing and seems to be trying to sort by a date alphabetically. It should allow a sorting option on tournament (or league) admin screen to sort by dates chronologically, the way that most people would look at a list of tournaments.

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                                      • show on ezleagues

                                        the ability to have a default option for "Show on EZLeagues" as both an admin default preference and as a default for "Self Bookings"

                                        3 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Support for Safari in group registration.

                                          Currently the captcha service will not work on safari browsers. While it's one thing for a company to require it's employees to use chrome/IE/etc, it's another to expect that of all of our customers. I'm not sure exactly why Safari doesn't support your current captcha service, but the "I am not a robot" would make a good addition to your group registration.

                                          6 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 6 7 8
                                          • Don't see your idea?

                                          TMS/TCMS Suggestion Box

                                          Feedback and Knowledge Base