TMS/TCMS Suggestion Box

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  1. ...to have the option of choosing the length of time that the auto log-off is set to.

    Staff who sign in are automatically logged off after 10 - 15 minutes. I would like to have the option of changing the length of time (either longer or shorter) for the auto log off.

    20 votes
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      0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
    • All members get e-blasts. As it is now only the primary members get the e-blasts.

      I would like to see all members get e-blast. As it is now only the primary members get the e-blasts. I have had several members complain that they weren't notified when a class was being cancelled or added.

      1 vote
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Injury/Incident Report

        Create a report in either training or membership which will generate an injury or incident report with simple custom fields. The report can be noted in the clients personal file with a simple medical cross sign to indicate prior issues. It can also allow you to have a quick reference to any allergies the client may have, or medications they take.

        9 votes
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          0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
        • 2 votes
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            1 comment  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
          • CONTACT REPORT

            Create an option that allows us to extract the data we need. I.E. Address, email and cell number. (Currently, it does not show addresses when the report is generated. I'd like to send mail to them) Thanks

            2 votes
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              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
            • POS - Pay Later Function

              POS - when saving invoices to client accounts, it would be great if you could not only save, but edit the invoice. right now, the POS does not give you that ability. when running concessions at our facility, we ring up bday parties or food for group events. once I use the "pay later" function, I cannot edit the order. If I need to edit, I have to refund or cancel the client's order and refund it. it is very cumbersome and not easy.

              3 votes
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                0 comments  ·  Account Administration  ·  Flag idea as inappropriate…  ·  Admin →
              • client info - remove the "add" button when adding a client. it is strange that you need to add the email and then save the client info.

                client info - it would be helpful if you remove the "add" button for email when adding a new client. I would be better to just save all of the client. too many times, we forget this additional step and then we lose the client's email address. any reason why it is an added step? Thx!

                1 vote
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                  0 comments  ·  Customer Administration  ·  Flag idea as inappropriate…  ·  Admin →
                • To make the logo on the reports smaller so not to waste so much paper

                  Most of the reports are two pages long when you show detail because the logo and the heading take up half the page. It would be more efficient to make the reports portrait with a smaller logo to fit more on the page

                  1 vote
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                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • Being able to filter clients by city lived in

                    I'd like to be able to filter clients by city lived in so that I can send email campaigns based on where they live.

                    1 vote
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                      0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
                    • Payroll reort

                      The payroll report is too long. It shouldn't be more than a page or two for every person. Also, there should be a way to print for everyone yet have each employee on a different page.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Automatically select next available package when client has recurring packages

                        Currently, if I have a recurring appointment with a client who has a monthly payment for their PT, I have to assign each package to a set of sessions. It would be easier to have the system automatically select the next available 30-min PT session package.

                        Example, client purchases 6 months of 8 sessions/month.

                        Currently, I have to book 6 separate recurring appointments, one for each month, and assign a separate package to each.

                        It would be easier to schedule 6 months of recurring appointments and just tell the system to automatically use the next available package of that session…

                        3 votes
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                          0 comments  ·  Customer Administration  ·  Flag idea as inappropriate…  ·  Admin →
                        • To have individual game stats maintained for leagues game

                          when entering scores and stats for individual games, have the system store the stats specific for that game, so players can review game specific stats later. In the backend, have the system maintain running totals from all games played of all stats that can be view via the team roster

                          1 vote
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                            0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                          • allow player to subscribe to schedules

                            in EZLeagues, allow players to subscribe to a specific teams schedule with either iCal or Andriod calendars

                            1 vote
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                              0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add payment screen print receipt

                              After adding the payment I would love to see the option of printing the receipt or emailing the receipt to the customer.

                              3 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Open invoice report with details of what the invoice is for.

                                Would like to be able to have this report show what the invoice was for and be able to export it to another file.

                                3 votes
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                                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                • Cap the amount of times a member can self book cages per week, i.e like 3 uses per week with a week being Sunday to Saturday.

                                  I would like to see a facility managed cap option for members to book online. We have members book batting cages on line and we have to manage their usage manually. If they exceed the threshold we have contractually established, they system does not prevent them from booking more time than is allowed. We then have to manage that manually. A facility implemented cap would eliminate the need to manage over bookings and allow us to craft options more in line with actual demand as it relates to our supply available.

                                  1 vote
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                                    0 comments  ·  Online Interaction  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Open Invoice attachment limits should be hard stop in OI

                                    Open Invoice has individual size limits for attachments and total size limit for all attachments which varies for Web and B2B. Since this is not happening, the export fails and we have to address it manually. Example in OI ticket INC461388.

                                    WEB
                                    • Need hard stop on size limit on individual attachment (>9MB)
                                    • Need hard stop on total size limit of total invoice (>80 MB)

                                    B2B
                                    • Need auto- rejection on size limit on individual attachment (>9MB)
                                    • Need auto-rejection for total size > 40 MB

                                    1 vote
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                                      0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Client Assessments

                                      I would like it if when running client assessment reports I could add the assessment and the name of a client to the name of the report. It is incredibly tedious when every report downloads as Client_Assessment_Category and I have to change each report one-by-one. If I don't, I end up with 20+ reports named "Client_Assessment_Category" and have no idea which report is for which athlete and which test. It seems by the default name that this was the idea but was never completed. It would be great if the reports indeed downloaded with the clients name, the assessment, and…

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Pull Package Report with contact info

                                        It would be very useful if we would could pull a report of showing us the contact information for people who have purchased specific package types. We would like marketing specific information to them based on the type of package they have purchases.

                                        It seems as though there should be an easy way to pull this or add it as a report. When I previously contacted EZ Facility the only response was that I could pull a package report and then look up each contact one by one.

                                        We have a lot of customer info sitting in a system, but…

                                        1 vote
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                                          0 comments  ·  Customer Administration  ·  Flag idea as inappropriate…  ·  Admin →
                                        • employee shift scheduling

                                          Would be interested in a feature that would let my employees be scheduled, pick up shifts, trade shifts, and request time off. Also having the system interface with the time clock offered to make sure employees aren't clocking in before they are scheduled and clocking out when their shifts end. Would also be interested if there was a report option that would give me the scheduled hours for each employee and their actual hours worked (taken from the time clock section).

                                          6 votes
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                                            0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
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