TMS/TCMS Suggestion Box

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  1. Automatically email a customer who misses a session, or has not scanned in.

    I would like to see an email being automatically generated and sent to a customer who has booked a session and has not turned up, or has avoided scanning in on arrival.

    72 votes
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      14 comments  ·  Customer Administration  ·  Flag idea as inappropriate…  ·  Admin →
    • 6 votes
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        0 comments  ·  Account Administration  ·  Flag idea as inappropriate…  ·  Admin →
      • Add ability for Player Id to be entered into EZFacility so that it will automatically upload to EZLeagues.

        We utilize the EZFacility for Team Registration - the coaches input the roster during that time. We then transfer all information to EZLeagues so that we can create a schedule. We also use the ScoreSheets that EZLeagues has and it will automatically print the roster, however since EZFacility does not have a place for numbers/player ID that information does not transfer and has to be manually entered.

        10 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Multiple Windows Open at One Time

          I'd like the ability to have multiple Windows Open at One Time, i.e. the schedule and a report, report and client profile, or schedule and client profile

          1 vote
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            1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
          • Add a PDF document to the emails

            It would be great to have the ability to add a PDF document to any email that you send.

            6 votes
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              0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
            • Clients / Billing / Invoices - ALL INVOICES should be automatically shown not the open invoice

              All invoices should be shown at this level so that you can see the client history straight away.

              4 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Clients / Billing / Invoices - Ability to send the client an email of there invoice direct from the invoice list

                On invoicing through clients on the line showing the invoice

                Invoice# Items Invoice Auto Pay Edit Void

                kindly add another column with EMAIL - so that uou can email the invoice to the client from that screen rather than going into the invoice through edit. Would save time!

                6 votes
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                  0 comments  ·  Customer Administration  ·  Flag idea as inappropriate…  ·  Admin →
                • Client export report

                  We need a better way to monitor our client behavior. We need the ability to add group and/or package info to this report as well.

                  4 votes
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                    0 comments  ·  Customer Administration  ·  Flag idea as inappropriate…  ·  Admin →
                  • a line on the online registration form for an adults name

                    Put another line on the registration form for an parent or legal guardian, so that when the waiver is signed, it will point back at the guardian as the person who signed it.

                    2 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Packages: when you are viewing several packages for one client, add a memo line where we can differentiate what each package is for.

                      when you are viewing several packages for one client (packages summary) add a field that populates either the internal remarks or additional description field. This will help differentiate what each package is for without having to click into the package to see.

                      2 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Increase Tracking to Account Activity - Track Employee Logins & Activity More Thoroughly

                        Have the ability to view when an employee logs in, and what they do while theyre in the account. View clients, run reports, etc.

                        5 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • One Time Use Coupons

                          Allow the creation of one time use coupons (or coupons that can be used "x" number of times). Currently coupons are only limited by dates they can be used. Being able to create an "x" number of times coupon have been useful to us in the past by being able to offer incentives to the "first 5 registrants" or to give a specific person a coupon code without worrying that the coupon code will be abused.

                          2 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • operator manager listserve

                            Create a listserve for operators/managers of ez leagues facilities (optional to join) where we can share ideas/ask questions to other operators/ managers on how they found best ways to use EZ Facility for particular areas/issues. Yes there are many typesof facilities & ways to use ez.. would be nice to throw out questions someone else may have a solution to/better practice and we may be able to respond to someone else's issue and help them as well ..

                            8 votes
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                              0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                            • 9 votes
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                                0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                              • Please bring back the ability to change the revenue date when selling a package.

                                EZ used to have the ability to change the revenue date when selling a package. No longer. It was a very useful feature, please bring it back.

                                4 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Pop-Up Notification When Someone Checks In

                                  Allow Pop-Up Notifications when someone checks-in: Outstanding Balance, Expiring Membership, Upcoming Birthday...etc.
                                  Currently we have to have our Check-In Screen Open and Refresh It to get any accurate updates, and it only shows if they have a Balance.
                                  Thank you!

                                  3 votes
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                                    0 comments  ·  Customer Administration  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add the ability to automatically sell/include a membership plan as part of an OLR

                                    Add the ability to select a membership plan to be automatically sold/applied as part of an online registration. Eg when a client signs up for a 12-week program/course they get membership included. The system would automatically sell them a pre-selected membership package upon submission of the registration.

                                    3 votes
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                                      0 comments  ·  General Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                                    • User Administration - Create User Groups for New Staff

                                      I would like to be able to enter employees into groups when you add them in the "User Administration" area. We have so many employees and our staff that manage those student employees come and go and no one knows who is an old employee because it does not list which area they worked in. If we were able to separate our users into groups based on their functional area we could identify who is an old employee when the supervisor changes and delete their account if necessary.

                                      4 votes
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                                        0 comments  ·  Account Administration  ·  Flag idea as inappropriate…  ·  Admin →
                                      • EZLeagues has a separate email address for teams versus the head referee

                                        I have a head referee and he assigns games. He goes into EZLeagues and logs into the system using his info.
                                        But he assigns games and then emails them their games using the system and the return email is my email address so his refs reply to me. Can this be fixed so that whoever is logged in and sends the email to the refs, their return email is on there?

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Check In Report - ability to filter by category what you don't want to include, instead of each individual category one at a time

                                          I'd like the ability to filter out what I don't want to see, instead of having to include everything or one category at a time

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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